Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalised orders
1. Are your rugs handmade?
Yes! All rugs from King Carpet Art are 100% handmade using the tufting technique. Each piece is crafted with care, making every rug unique.
2. What materials do you use?
We use high-quality yarn (wool or acrylic, depending on design) with a durable backing for long-lasting use. Materials are selected to ensure softness, strength, and vibrant colors.
3. Can I request a custom rug?
Absolutely! 🎨
We specialize in custom designs. You can send us:
A reference image
Your logo or artwork
Preferred size & colors
Message us on Etsy before ordering, and we’ll guide you through the process.